Privacy Policy

Effective Date: 20-10-2026

Welcome to The Spirit Bloom.

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At The Spirit Bloom, your privacy is deeply respected. I understand that the information you choose to share with me is personal, sensitive, and often shared during vulnerable moments in your wellbeing journey.

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Whether you are visiting this website, making an inquiry, booking an appointment, or receiving complementary holistic care services, I am committed to protecting your personal information and handling it with care, integrity, and transparency.

This Privacy Policy explains how your personal information is collected, used, stored, protected, and shared.

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The Spirit Bloom complies with the General Data Protection Regulation (GDPR) and all applicable Dutch privacy legislation.

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1. About The Spirit Bloom

The Spirit Bloom is a complementary holistic care practice based in The Hague, The Netherlands, founded by Chaithanya Srinivasan.​

The practice offers personalised complementary holistic care through Holistic Health Consultations and Intuitive Energy Healing.​

Depending on individual needs, Holistic Health Consultations may incorporate:

• Classical Homeopathy

• Emotional Wellbeing Support

• Nutrition & Lifestyle Wellbeing Support

• Children's Holistic Wellbeing​

These approaches form part of an individualised, whole-person approach and are complementary in nature. They are intended to work alongside, not replace, appropriate conventional medical or specialist care where required.

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2. Data Controller

The data controller responsible for your personal information is:

The Spirit Bloom

Chaithanya Srinivasan

Registered CAT Therapist

The Hague, The Netherlands

Email: info@thespiritbloom.com

KVK Number: 98457063

VAT Number: NL005333050B66

Practice Address: To be updated upon establishment of the practice location.

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3. My Commitment to Your Privacy

Your trust is one of the foundations of my practice.

Everything you choose to share is treated with dignity, compassion, professionalism, and confidentiality.

Only the information that is reasonably necessary to provide safe, personalised complementary holistic care or to operate the practice responsibly is collected.

Your personal information will never be sold, rented, or shared for advertising purposes.

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4. Information I Collect

Depending on how you interact with The Spirit Bloom, I may collect the following information.​

Personal Information

This may include:

• Full name

• Email address

• Telephone number

• Postal address (where required)

• Date of birth

• Emergency contact details (where appropriate)

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Consultation Information

If you choose to receive complementary holistic care, you may voluntarily provide information such as:

• Your current health and wellbeing concerns

• Personal health history

• Lifestyle and daily routines

• Nutrition and eating patterns

• Sleep patterns

• Emotional wellbeing and stress

• Relevant family history

• Women's wellbeing history, where relevant

• Children's health and wellbeing history, where relevant

• Current medications and supplements

• Laboratory reports or other health information you choose to share

• Consultation notes

• Care and wellbeing recommendations

• Homeopathic prescriptions, where applicable

• Follow-up and progress notes

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Some of this information may constitute health data, which is considered sensitive personal data under the GDPR and is handled with additional care and confidentiality.

This information is collected and processed only where relevant and necessary for providing personalised complementary holistic care and fulfilling applicable professional or legal obligations.

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Website Information

When you visit this website, certain technical information may automatically be collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of access

• Website usage statistics

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This information helps improve website performance, functionality, security, and user experience.

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5. How Your Information Is Collected

Information may be collected when you:

• Book an appointment.

• Complete an intake form.

• Contact The Spirit Bloom by email or telephone.

• Subscribe to newsletters.

• Download free resources.

• Register for workshops or events.

• Purchase services or programmes.

• Attend consultations.

• Visit this website.

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Only information relevant to the requested service is collected.

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6. Why Your Information Is Collected

Your information is collected only for legitimate purposes, including:

• Providing personalized complementary holistic care.

• Understanding your individual circumstances.

• Preparing for consultations.

• Maintaining consultation records.

• Communicating with you.

• Booking and managing appointments.

• Arranging the dispensing and delivery of prescribed homeopathic medicines through an independent pharmacy, where requested by the client.

• Processing payments.

• Issuing invoices.

• Improving services.

• Meeting legal, professional, and accounting obligations.

• Maintaining the safe operation of the practice.

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Your personal information will only be used for the purposes for which it was collected, or for another compatible purpose where permitted by applicable law. Where consent is required for a particular use, it will be obtained appropriately.

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7. Legal Basis for Processing

The Spirit Bloom processes personal information only where there is an appropriate legal basis under the GDPR.

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Depending on the purpose, this may include:

• Providing services you have requested

• Meeting legal or professional obligations

• Legitimate interests in responsibly operating the practice

• Your consent, where required

• Protecting vital interests in exceptional circumstances

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Health-related information is considered sensitive personal data and is handled with additional care and confidentiality. It is processed only where an appropriate legal basis and applicable condition exist under the GDPR and Dutch law.

Where processing is based on consent, you may withdraw your consent at any time.

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8. Confidentiality

Everything discussed during consultations is treated confidentially.

Your personal information will not be shared with third parties without your permission unless disclosure is required or permitted by law.

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Examples include:

• Compliance with legal obligations.

• A court order.

• A serious and immediate risk of harm to yourself or another person.

• Other circumstances where disclosure is required by applicable legislation.

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Wherever possible, confidentiality will always be maintained.

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9. Children's Privacy

Where services are provided to children, personal information about the child and, where relevant, their parent(s) or legal guardian(s) may be collected where necessary for providing the service. Appropriate consent and involvement of the child and/or parent(s) or legal guardian(s) will be obtained where required by applicable law and professional requirements.

Parents or legal guardians are responsible for ensuring that the information provided is accurate and up to date.

Children's personal information is treated with the same level of confidentiality and care as that of adult clients.

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10. Cookies

You can find more information about the cookies used on this website and manage your preferences through the cookie settings available on the website.

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11. Third-Party Service Providers

The Spirit Bloom uses selected third-party service providers to support the operation of the practice, such as website hosting, appointment scheduling, payment processing, email communication, video consultations and secure data storage. Where these providers process personal information on behalf of The Spirit Bloom, appropriate data-protection arrangements are used where required.
Pharmacies: Where you ask The Spirit Bloom to arrange a prescribed homeopathic medicine on your behalf, necessary information such as your name, delivery address, prescription details and other information required for dispensing may be shared with the relevant pharmacy. The pharmacy processes the information necessary to dispense, invoice and deliver the medicine in accordance with its own legal and privacy obligations. Alternatively, you may choose to receive the prescription and order the medicine directly from the pharmacy yourself.

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12. Data Retention

Personal information is retained only for as long as necessary for the purpose for which it was collected and to meet applicable legal and professional obligations.

Client and consultation records are generally retained for at least 20 years, in accordance with applicable legal and professional record-keeping requirements. Different or longer retention periods may apply where required by law or by the individual circumstances of the client.

Other personal information, such as enquiries, administrative information, marketing preferences and website-related information, is retained only for as long as reasonably necessary for the relevant purpose or as required by applicable law.

Financial and accounting records are retained for the period required under applicable Dutch tax and accounting legislation.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

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13. Data Security

Reasonable technical and organisational measures are taken to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include secure devices, password-protected systems, limited access to records, encrypted services where appropriate, and secure storage of consultation notes.

Although every reasonable effort is made to safeguard your information, no electronic system can be guaranteed to be completely secure.

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14. Your Rights Under the GDPR

You have the right to:

• Access your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information where legally permitted.

• Request restriction of processing.

• Object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Request a copy of your personal information and, where applicable, exercise your right to data portability

• Lodge a complaint with the relevant supervisory authority.

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​Some of these rights are subject to applicable legal and professional requirements. In particular, a request to delete information from a client record may be subject to applicable record-retention obligations.​

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15. International Data Transfers

Where trusted service providers process or store information outside the European Economic Area (EEA), appropriate safeguards will be used to ensure your personal information continues to receive protection in accordance with the GDPR.

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16. Marketing Communications

You will receive newsletters or promotional communications only if you have chosen to subscribe or have otherwise given your consent where required.

You may unsubscribe at any time by clicking the unsubscribe link included in emails or by contacting The Spirit Bloom directly.

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17. External Websites

This website may contain links to external websites.

The Spirit Bloom is not responsible for the content, privacy practices, or services provided by third-party websites.

You are encouraged to read the privacy policies of any external websites you visit.

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18. Complaints

If you have concerns about how your personal information has been handled, I encourage you to contact me first so that I can do my best to resolve your concerns promptly and respectfully.

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For complaints relating to the care or services provided by The Spirit Bloom, I am affiliated with Collectief Alternatieve Therapeuten (CAT) and fall under the applicable GAT complaints and disputes procedure (Geschilleninstantie Alternatieve Therapeuten). Where a complaint cannot be resolved directly, you may make use of the applicable independent complaints and dispute procedure through GAT.

https://www.gatgeschillen.nl/

If your concern relates specifically to the processing of your personal information or your privacy rights, you may also submit a complaint to the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

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19. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, professional requirements, or the operation of The Spirit Bloom.

The latest version will always be published on this website.

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20. Contact

The Spirit Bloom

Chaithanya Srinivasan

Homeopathic Practitioner 

Holistic Health Practitioner

Intuitive Energy Healer

Registered CAT Therapist

The Hague, The Netherlands

Email: info@thespiritbloom.com

KVK Number: 98457063

VAT Number: NL005333050B66

Practice Address: To be updated upon establishment of the practice location.

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A Final Note

Your privacy is more than a legal responsibility; it is a reflection of the trust you place in me.

Every story shared, every consultation held, and every step taken together is approached with compassion, professionalism, confidentiality, and respect.

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Thank you for trusting

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Chaithanya Srinivasan

The Spirit Bloom.