Terms & Conditions

Effective Date: 20-10-2026

 

Welcome to The Spirit Bloom.

 

These Terms & Conditions apply to consultations, sessions, packages and other services provided by The Spirit Bloom.

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Please read them carefully before booking or purchasing a service.

By booking an appointment or purchasing a service, you confirm that you have had the opportunity to read and understand these Terms & Conditions.

These Terms should be read together with the Privacy Policy and Disclaimer.

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1. About The Spirit Bloom

​The Spirit Bloom is a complementary holistic health and wellbeing practice based in The Hague, The Netherlands.

The main services offered are:

Holistic Health Consultations

Intuitive Energy Healing​

Depending on individual needs, Holistic Health Consultations may incorporate Classical Homeopathy, Emotional Wellbeing Support, Nutrition & Lifestyle Wellbeing Support, and other appropriate holistic wellbeing guidance.​

Services are complementary in nature and are intended to work alongside, not replace, appropriate conventional medical or specialist care where required.

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2. Professional Information

The Spirit Bloom

Chaithanya Srinivasan

Homeopathic Practitioner 

Holistic Health Practitioner

Intuitive Energy Healer

Registered CAT Therapist – The Netherlands

KVK Number: 98457063

VAT Number: NL005333050B66

Email: info@thespiritbloom.com

Practice Address: To be updated upon establishment of the practice location.

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3. Professional Scope​

I practise within the scope of my education, training, professional competence and applicable professional requirements.

Where your needs fall outside my professional scope, or where medical, psychological, psychiatric, dietetic or other specialist assessment or care is indicated, consultation with or referral to an appropriately qualified healthcare professional may be recommended.

The Spirit Bloom does not provide emergency or crisis care.

If you are experiencing a medical or mental health emergency, please contact the appropriate emergency or healthcare service.

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4. Clients Under 18

Children and young people may receive services from The Spirit Bloom where appropriate.

For clients under the age of 18, consent and involvement of the child and/or parent(s) or legal guardian(s) will be obtained as required by applicable law and professional requirements.

Where required, separate consent documentation for minors will be completed before care begins.

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5. Booking Appointments

Appointments may be booked through the booking system or through another booking method offered by The Spirit Bloom.

An appointment is considered confirmed once confirmation has been issued by The Spirit Bloom.

Clients are responsible for providing accurate contact information when making a booking.

Appointment availability may vary.

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6. Fees and payment

Current consultation, session and package prices are displayed on the Pricing & Booking page or communicated before booking.

The price communicated at the time of booking applies to that appointment or package. Future changes in fees will not affect appointments or packages already purchased or confirmed, unless otherwise agreed.

Payment may be required in advance or according to the payment arrangements communicated at the time of booking.

Unless expressly stated otherwise, consultation or session fees do not include the cost of homeopathic medicines, supplements, laboratory investigations, postage or independent third-party services.

The Spirit Bloom currently participates in the Dutch Kleineondernemersregeling (KOR). VAT (btw) is therefore not charged on services while the KOR applies. The prices displayed are the amounts payable by the client.

Services provided by The Spirit Bloom are currently offered on a self-pay basis and are not eligible for reimbursement through Dutch health insurance.

Where homeopathic medicines are ordered through an independent pharmacy, the cost of the medicines and any applicable pharmacy or delivery charges are payable separately to the pharmacy.

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7. Cancellation, Rescheduling & late arrival

If you need to cancel or reschedule an appointment, please provide as much notice as possible.

More than 48 hours before the appointment:

The appointment may be cancelled or rescheduled without a cancellation fee. If the appointment was prepaid, the amount may be refunded or transferred to another appointment.

Between 24 and 48 hours before the appointment:

A cancellation fee of 50% of the appointment fee will apply.

Less than 24 hours before the appointment or in the event of a no-show:

The full appointment fee will be charged.

Late arrival may result in a shorter consultation or session so that subsequent appointments are not affected. If you arrive too late for the appointment to reasonably take place, it may be treated as a late cancellation.

Exceptional circumstances may be considered individually.

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8. Cancellation by The Spirit Bloom

Occasionally, an appointment may need to be cancelled or rescheduled due to illness, emergency or other circumstances beyond reasonable control.

Where possible, an alternative appointment will be offered.

If The Spirit Bloom cancels an appointment and a suitable alternative cannot be arranged, any amount already paid for that appointment will be refunded.

To the extent permitted by applicable law, The Spirit Bloom is not responsible for additional expenses such as travel, accommodation or loss of earnings arising from an appointment being cancelled or rescheduled.

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9. Holistic Health Consultations

Holistic Health Consultations take an individualised, whole-person approach and may consider relevant aspects of your health history, current concerns, lifestyle, nutrition, sleep, stress, emotional wellbeing and individual circumstances.

Depending on your needs, complementary approaches such as Classical Homeopathy, Emotional Wellbeing Support and Nutrition & Lifestyle Wellbeing Support may form part of the consultation.

Recommendations are individualised and may be reviewed or adjusted during subsequent consultations where appropriate.

No particular outcome, improvement or timeframe can be guaranteed.

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10. Classical Homeopathy

Classical Homeopathy may form part of a Holistic Health Consultation and is offered as a complementary approach.

Homeopathic remedies are selected according to the individualised homeopathic case and within the framework of classical homeopathic practice.

Individual responses vary, and no particular outcome, symptom improvement or timeframe for change can be guaranteed.

Homeopathic care does not replace appropriate medical care. Clients should not discontinue, reduce or alter prescribed medication or medical treatment without consulting the healthcare professional responsible for that treatment.

Where a homeopathic medicine is recommended, the client may choose either to receive the prescription and order the medicine independently, or to authorise The Spirit Bloom to provide the necessary prescription and delivery details to the pharmacy so that the medicine can be arranged on the client's behalf.

Where The Spirit Bloom arranges the order, the independent pharmacy will dispense and deliver the medicine directly to the address provided by the client. The pharmacy will invoice the client directly, and payment for the medicine is made directly to the pharmacy.

The pharmacy operates independently and its own dispensing, payment, delivery and other applicable terms and conditions apply.

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11. Intuitive Energy Healing​

Intuitive Energy Healing is offered as a complementary wellbeing practice that may provide space for relaxation, grounding, reflection, self-awareness and a personal sense of inner balance.

Sessions may be hands-off or may involve gentle, non-invasive touch where appropriate and only with your consent. You remain fully clothed and may pause or end the session at any time.

Individual experiences vary, and no particular experience or outcome can be guaranteed.

Intuitive observations or reflections shared during a session are offered for personal reflection and should not be interpreted as medical, psychological, diagnostic or other professional advice.

Intuitive Energy Healing does not diagnose, treat or cure medical or psychological conditions and does not replace appropriate medical, psychological or psychiatric care.

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12. Emotional Wellbeing Support

Emotional wellbeing may be considered as part of the whole-person approach within a Holistic Health Consultation.

Where relevant, we may gently explore emotional experiences, stress, recurring patterns and life circumstances to support awareness, reflection and a better understanding of your overall wellbeing.

This support is informed by my academic training in Applied Psychology and forms part of holistic wellbeing support. It does not constitute psychology, psychotherapy, psychiatry or mental health treatment.

Where specialised mental healthcare is needed, consultation with or referral to an appropriately qualified professional is recommended.

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13. Nutrition & Lifestyle Wellbeing Support​

Nutrition and lifestyle may be considered as part of the whole-person approach within a Holistic Health Consultation.

Where relevant, we may explore eating patterns, daily routines, sleep, movement, rest and other lifestyle factors related to overall wellbeing.

This guidance is informed by my postgraduate training in Nutrition & Dietetics and forms part of holistic wellbeing support. It does not constitute specialised dietetic or medical nutritional care.

Where specialised dietetic or medical nutritional care is needed, consultation with an appropriately qualified professional is recommended.

 

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14. Online sessions

Holistic Health Consultations and Intuitive Energy Healing may be offered online or in person, depending on availability and suitability.

For online sessions, clients are responsible for having a suitable device, reliable internet connection and a reasonably private environment.

If significant technical difficulties prevent a session from reasonably taking place, an alternative arrangement may be offered.

The online consultation link and joining instructions will be provided prior to your appointment

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15. Communication Between Appointments

Communication between appointments is primarily intended for administrative matters, brief updates and short questions relating to existing care.

New concerns, detailed assessment or extensive guidance may require a scheduled consultation.

Messages are not monitored continuously and should not be used for urgent or emergency concerns.

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16. Client Responsibilities

Complementary care works best with open communication and active participation.

Clients are responsible for providing information that is accurate to the best of their knowledge and for informing The Spirit Bloom of relevant changes to their health, medication, treatment or circumstances.

Clients remain responsible for their healthcare decisions and for seeking appropriate medical or specialist care when necessary.

Prescribed medication or medical treatment should not be discontinued, reduced or changed without consultation with the healthcare professional responsible for that treatment.

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17. Treatment Agreement & Consent

Clients may be asked to complete relevant intake, consent and treatment-agreement documentation before or at the beginning of care.

These documents may include information relating to the nature of the service, fees, cancellation arrangements, privacy, record keeping, consent, professional boundaries and complaints procedures.

Consent is an ongoing process. You are welcome to ask questions, decline a recommendation or withdraw consent for a particular aspect of a consultation or session at any time.

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18. Privacy, Confidentiality & Client Records

Personal information and consultation records are handled confidentially and in accordance with applicable privacy, legal and professional requirements.

Information will not ordinarily be shared with third parties without an appropriate basis, except where disclosure is required or permitted by law or where necessary in circumstances involving serious and immediate risk.

Client records may be maintained where required for professional, legal and continuity-of-care purposes.

Further information about how personal information is collected, processed, stored and retained, and about your privacy rights, is provided in the Privacy Policy.

 

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19. Professional Standards, Complaints & Disputes

The Spirit Bloom is affiliated with Collectief Alternatieve Therapeuten (CAT) and operates within the applicable professional and ethical requirements associated with that membership.

As a CAT therapist, Chaithanya Srinivasan falls under the applicable GAT-Wkkgz complaints procedure and GAT disciplinary procedure of the Geschilleninstantie Alternatieve Therapeuten (GAT).

If you have a concern or complaint, I encourage you to contact me first so that we can try to address the matter directly and respectfully.

If the matter cannot be resolved directly, you may make use of the applicable independent complaints and dispute procedure through GAT.

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20. Refunds

Completed consultations and sessions are generally non-refundable, except where otherwise required by applicable law.

Missed appointments and late cancellations are subject to the Cancellation, Rescheduling & Late Arrival provisions above.

Where The Spirit Bloom cancels an appointment and an appropriate alternative cannot be arranged, any amount paid for that appointment will be refunded.

Nothing in these Terms limits any statutory rights available to you as a consumer or client.

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21. No Guarantee of Outcomes

Every person's circumstances, health history, lifestyle and response to complementary care are different.

The Spirit Bloom therefore cannot guarantee any particular health outcome, improvement of symptoms, timeframe for change or particular experience arising from a consultation, session or recommendation.

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22. Ending or Declining Care

Either the client or The Spirit Bloom may end the practitioner–client relationship where appropriate.

The Spirit Bloom may decline, postpone or discontinue services where the requested care falls outside professional scope, where appropriate medical or specialist assessment is required, where continuing care would not be professionally appropriate, or where respectful professional boundaries cannot reasonably be maintained.

Where appropriate and reasonably possible, suitable referral or alternative support may be recommended.

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23. Limitation of Liability

The Spirit Bloom takes reasonable care in providing its services and information.

Individual responses to complementary care vary, and no particular outcome can be guaranteed.

The Spirit Bloom is not responsible for decisions made contrary to professional advice, failure to seek appropriate medical or specialist care where recommended, or independent products, services or information supplied by third parties.

To the extent permitted by applicable law, The Spirit Bloom and Chaithanya Srinivasan shall not be liable for indirect, incidental or consequential loss arising from the use of the website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable Dutch law, nor does anything in these Terms limit statutory rights available to the client.

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24. Third-Party Services & Links

The Spirit Bloom may provide links to or use independent third-party services, including pharmacies, payment providers, booking systems and other healthcare or wellbeing services.

These third parties operate independently and may have their own terms, fees and privacy practices. The Spirit Bloom is not responsible for the content or services of independent third parties, except where responsibility cannot legally be excluded.

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25. Intellectual Property

Unless otherwise stated, original website content and materials created by The Spirit Bloom are protected by applicable intellectual-property law.

They may not be reproduced, distributed or commercially used without prior permission, except where permitted by law.​​

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26. Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes in services, practice procedures, professional requirements or applicable law.

The latest version will be published on the website together with the date of the most recent update.

Where a material change affects an existing ongoing agreement, applicable rights will be respected and clients will be informed where required.

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27. Governing Law

These Terms & Conditions are governed by Dutch law.

Any dispute will be handled through the applicable complaints or dispute-resolution procedure and/or the competent court, subject to any mandatory rights available to consumers or clients.

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28. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

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29. Relationship With Other Documents

These Terms & Conditions should be read together with the Privacy Policy, Disclaimer, and any applicable treatment agreement, consent form, booking confirmation or service-specific information provided to you.

Where different documents apply to a particular service, they should be interpreted together to the extent reasonably possible.

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30. Force Majeure

The Spirit Bloom is not responsible for delays, cancellations or inability to provide services due to circumstances beyond reasonable control, including serious illness, emergencies, severe weather, government restrictions, power or technology failures or similar unforeseen events.

Where reasonably possible, affected appointments will be rescheduled or an appropriate alternative arrangement will be offered.

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31. Contact Information

If you have any questions regarding these Terms & Conditions, please feel free to get in touch.

The Spirit Bloom

Chaithanya Srinivasan

Homeopathic Practitioner

Holistic Health Practitioner

Intuitive Energy Healer

Registered CAT Therapist – The Netherlands

Email: info@thespiritbloom.com

KVK Number: 98457063

VAT Number: NL005333050B66

Practice Address: To be updated upon establishment of the practice location.

 

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Chaithanya Srinivasan 

The Spirit Bloom

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